SAN FRANCISCO, April 22 (Xinhua) -- American Airlines, Inc. has suspended an employee caught on a video clip in a confrontation with a passenger due to what happened to a woman and her kid.
The airline said in a statement it was investigating the confrontation that began shortly after noon on Friday when the woman's baby stroller was removed from a jetliner during boarding at San Francisco International Airport (SFO).
Posted same day on Facebook social media network by passenger Surain Adyanthaya, the video shows a female passenger crying at the front of the plane as she holds her baby. Adyanthaya said in the caption that a flight attendant "violently took a stroller from a lady with her baby ... hitting her and just missing the baby."
A male passenger is seen in the clip getting up and demanding the name of the flight attendant who removed the stroller.
"You stay out of this!" the attendant appears and responds, pointing at the male passenger just before the two men confront each other in the aisle.
By Friday night, the airline said "we are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident" and it was investigating the matter,
The plane was scheduled to fly from SFO to Dallas-Fort Worth International Airport in Texas at 1 p.m. local time.
