KUALA LUMPUR, March 28 (Xinhua) -- Chief Executive Officer (CEO) of Malaysia Airlines Ahmad Jauhari Yahya said Friday it was very difficult to break the devastating news of the loss of the aircraft, especially to a large number of family members of passengers and crew onboard MH370.
The CEO added in the airline's latest statement, "however, the well-being and feelings of family members are and have always been close to our hearts and minds."
The airline reiterated its focus has always been "to comfort and support" the families of those involved and support the multi- national search effort. It also promised to continue doing this while supporting the investigation work.
Malaysia Airlines lauded especially the Australian government for its supports since satellite findings first indicated that flight MH370 ended in the South Indian Ocean nearest to Australia.
Australia has offered an exemption of visa application process for families of passengers and crew on board MH370. According to the statement, Malaysia Airlines will make arrangements to take family members to Perth, should physical wreckage be found.
"Whilst we understand that there will inevitably be speculation during this period, we do ask people to bear in mind the effect this has on the families of all those on board," the airline company said, adding they were thankful for media publications that had been responsible in their reporting of MH370.
It added they would continue to cooperate in providing such information as they can but since "independent investigations are now underway and we do operate under strict constraints in this regard."
Malaysia Airlines flight MH370 disappeared from radar screens around an hour after taking off from Kuala Lumpur bound for Beijing on March 8.