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Malaysian airlines promises to provide families with timely help, asks for patience amid growing complaints

English.news.cn   2014-03-09 15:55:29

KUALA LUMPUR, March 9 (Xinhua) -- Malaysian Airlines on Sunday promised to provide families of the passengers onboard the missing flight MH370 with timely information, travel facilities, accommodation and emotional support and asked for their patience and support.

Ahmad Jauhari Yahya, CEO of the airlines, said in the latest press conference Sunday afternoon that the company understands the need to provide regular updates on the progress of the search and rescue operations.

"As the hours turn into days, we at Malaysia Airlines are similarly anxious and we appreciate the patience, support and prayers from everyone."

As the families of those onboard the ill-fated flight are the most affected group in the incident, he said the company regards taking care of them as its primary focus at present, with initial financial assistance given out to all families and care givers assigned to each family.

The airlines offered free flight from Beijing to Kuala Lumpur to family members of the MH370 passengers in Beijing who wish to make the trip. It is also communicating with families from other nations for similar travel arrangement to Kuala Lumpur, he said.

When flight MH370 is located, a Response Control Center in the area will be activated to support the needs of families, the airlines chief added.

A Malaysia Airlines flight carrying 227 passengers and 12 crew went missing in area near the South China Sea on Saturday as it flew from Kuala Lumpur to Beijing.

The plane's disappearance triggered a search effort involving vessels and aircraft from several nations in the South China Sea.

Related:

2 passengers with false passports aboard missing plane: Malaysian official

KUALA LUMPUR, March 9 (Xinhua) -- Two passengers with false passports got on board the missing Malaysian plane according to the closed-circuit television (CCTV) records, Malaysian Department of Civil Aviation Director General Azharuddin Abdul Rahman confirmed here Sunday in a latest press conference. Full Story

Malaysian jet still unfound as two stolen passports prompt U.S. probe

KUALA LUMPUR/BEIJING, March 9 (Xinhua) -- Malaysian civil aviation authorities said Sunday that search operations continued overnight for the missing Malaysia Airlines jet but have so far failed to locate the Boeing 777 aircraft.

Officials from Malaysia's Department of Civil Aviation said at a press conference that they have also dispatched three planes to join the hunt for Flight MH370, which has lost contact with traffic control for more than 30 hours. Full Story

In Pictures: Official of Malaysia Airlines meets relatives of passengers on missing jet

In Pictures: Head of CAAC answers questions on missing Malaysian plane in Beijing

Chinese rescuers on way to salvage mission

SANYA, March 9 (Xinhua) -- An emergency response team sent by the Ministry of Transport set out early Sunday morning from south China's Sanya Port in Hainan Province to sea area where missing Malaysia Airline flight MH 370 may have crashed.

The rescue vessel "South China Sea Rescue 101" is carrying 12 divers and salvagers, and will join another rescue vessel "South China Sea Rescue 115" to the rescue site. Full Story

China makes all-out effort to locate missing flight

BEIJING, March 9 (Xinhua) -- China is making an all-out effort to search and rescue the Malaysia Airlines flight that has been missing since Saturday morning as the whole country continues to pray for the safety of the passengers onboard.

"As of now, the search and the rescue team has yet to determine the whereabouts of the MH370," said the airline's spokesman at a press conference in Beijing early Sunday, which lasted less than 30 minutes. Full Story

Still nothing able to be located: Malaysian DCA official

KUALA LUMPUR, March 9 (Xinhua) -- Rescue operations in hunt for a missing Malaysian jet have continued overnight, but nothing was able to be located so far, a Malaysian civil aviation official said here Sunday morning.

Department of Civil Aviation Director General Azharuddin Abdul Rahman told a a press conference that they lost contact with the plane at 1:30 a.m. local time on Saturday. Full Story

Editor: Yang Yi
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