BEIJING, Aug. 28 -- Over the last few years China has
implemented a number of ambitious climate-friendly policies. Many of these
policies were part of China's National Climate Change Program, released in June
2007.
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The survey shows the impact of the
global economic crisis is influencing consumers' decision to buy the
relatively expensive environmentally friendly products. (Photo:
China Daily) Photo
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The country's recent economic stimulus includes the
largest green package in the world. And the government has created attractive
opportunities for businesses providing industrial products that reduce
environmental pollution or generate safe energy such as flue gas
desulfurization, variable frequency drives and biomass power.
To the average Chinese consumer they undoubtedly
remain complex names for confusing technologies that don't really touch their
daily lives. But whenever our firm, LEK Consulting, has surveyed consumers,
asking them in layman terms if they are worried about the environment and if
they would do something to protect it, we have seen a different, positive,
response.
Besides, the local media are providing more and more
space and time to issues such as global warming and ecology. The trend may have
started later than in Western countries, nevertheless it is getting stronger.
Green reporting peaked around Earth Day (April 22) last year, after which the
devastating Sichuan earthquake, Beijing Olympics and the global economic crisis
took center stage. But environment remains a major issue for the media.
To measure the changes in consumer attitudes more
accurately, LEK surveyed more than 600 people across China to see what type of
consumers were willing to buy energy saving and other eco-friendly products and
the amount of premium they would pay for them.
More than 80 percent of the respondents said they
were willing to buy energy saving products. Interestingly, 66 percent of those
who said "no" were willing to buy green products during better economic times.
This means the impact of the global economic crisis is influencing consumers'
decision to buy the relatively expensive environmentally friendly products.
The premium consumers are willing to pay, however, is
not large, with 75 percent of the respondents saying it should not be more than
10 percent. Judging by global standards this is not surprising because a higher
percentage of consumers are driven by prices in China.
But the upside is that 15 percent of consumers are
willing to pay more than 20 percent premium, which is quite high even by global
standards because such customers' percentage is just 5 to 10 in the developed
countries.
The survey has thrown up an interesting generational
trend. New parents appear the most concerned about the environment and show a
higher propensity to pay a relatively high premium for green products.
Generation Y are the best potential "green"
consumers, although they seem less worried about the environment and exhibit few
eco-friendly habits. But they make up their lack of concern with their buying
habits and their willingness to pay higher premiums for trendy products.
The survey shows environmental awareness is
increasing. But factors such as price and health often play a more important
role in influencing consumers' decision.
To be successful, companies have to target specific
segments of consumers with their green products and services. Food, personal
care and household products are areas in which local firms have employed this
strategy successfully, often by combining a "green" message with other key
benefits, especially health.
In other categories, companies have to emphasize the
benefits of eco-friendly products by comparing them with the other key criterion
for consumers: cost. This strategy can be of special importance to makers of
home appliances and electrical goods, including energy saving bulbs.
Another interesting result of the survey is that
being green is associated with being better for some products and it allows
companies to charge a premium for them. That is especially the case with fresh
food products such as meat, seafood, fruits, vegetables and dairy products.
Soaps, detergents, disinfectants, floor and toilet
cleaners and other home cleaning products, and paper and garbage bags will not
make people pay a premium.
Luxury items such as fashion accessories, clothing
and footwear are not seen as high-quality stuff when they are projected as green
products. But consumers still pay a high premium for them for their brands.
The survey shows a gradual but measurable shift in
Chinese consumers' attitude toward the environment. This has started translating
into willingness of consumers to change their buying habits and even to pay a
slight premium.
This premium may not be high now, but the trend
indicates the shape of things to come and will prompt eco-friendly product
makers to serve a growing category of consumers to earn higher profits.
Michel Brekelmans is a partner with LEK Consulting
based in Shanghai and David Xu is manager of LEK.
(Source: China Daily/By Michel Brekelmans and David
Xu)