BEIJING, June 4 (Xinhua) -- People who have complaints about environmental
pollution in China would have a direct way to inform the Ministry of
Environmental Protection as the ministry opens a tip-off hotline on Friday, the
International Environment Day.
The ministry said Thursday that the hotline, 010-12369, will take calls
about emergency environment issues, cross-provincial pollution and other
environmental issues that should be directly dealt with by the ministry.
If local environment authorities fail to solve existing environmental
problems, people are also entitled to complain through this hotline, the
ministry said. They can also receive status updates on the progress of their
For a country with fast economic growth and a large population, China is
facing environmental pressure in its industry-heavy areas.
Formerly limited to the eastern coastal provinces, some factories are now
being relocated to the western and northeastern areas, where labor and land are
In the past, local Chinese who suffered from environmental pollution used
to petition the government by standing or sitting outside government office
The ministry said that its staff would receive phone calls from8 a.m. to 8
p.m. from Monday through Friday and that calls at other times would be
automatically recorded by and be retrieved by its staff later.