BEIJING, Feb 5 -- Banking on China growth to offset
the business slump in the United States, Starbucks, the world's largest coffee
shop chain, is doing more than just opening more outlets. It is brewing a new
blend, romantically called "South of the Clouds", of beans grown in Yunnan, the
scenic southwest province that is better known for its dark tea than brown
coffee.
How would the Seattle-based coffee vendor describe
the taste of its new brew to attract newly converted Chinese coffee drinkers?
Imagine these definitions of the abstract taste: bright acidity, herbal
spiciness and cocoa feel.
As confusing as these words may sound to the
intellect and the senses, the company is going ahead to introduce the mysterious
blend first in China and then in Singapore and Malaysia. The innovative move is
seen as an important part of Starbucks strategy to maintain a double-digit
growth rate in the China market at a time when business in the US is taking a
hard hit from the fallout of the credit crisis.
In the past year or so, Starbucks closed more than
200 coffee shops in the U.S.. The company said its business in China has not felt
the impact of the global economic slowdown and it maintained that sales of
coffee drinks in China could one day rival that of the U.S. market.
"We will still invest and grow in China. I don't see
anything changing in that regard. China is an extremely important country for
us," said Martin Coles, president of Starbucks Coffee International.
Starbucks opened its first store on the Chinese
mainland in 1999 and now has more than 350 outlets in 26 cities. It has become
one of the, if not the, most popular coffee brands among Chinese white-collar
workers.
Starbucks' optimistic outlook for China stands in sharp contrast
to its latest financial results. The company's net profit for fiscal 2008
plunged 53 percent from 2007 to 315.5 million U.S. dollars. The 38-year-old
coffee chain has nearly 16,000 outlets around the world, with about 11,000 in
the U.S..
While closing unprofitable stores in the U.S.,
Starbucks has also downsized its plan for the number of international stores
from 900 to 700 for fiscal year 2009. Two-thirds of the stores are expected to
be licensed, which usually involves less cost to operate than self-owned stores.
"Speed and expansion can cover a lot of mistakes. I
think it's a very important moment for us to take a pause and look at ourselves
in the mirror," Coles said at a recent event marking the firm's 10th anniversary
in China.
Skeptics have suggested that sourcing coffee beans in
China is nothing more than a part of Starbucks' 400-million-dollars cost-cutting plan
for fiscal year 2009. Coles said the cost-saving campaign "has nothing to do
with sourcing from China". He explained that the company's cost cutting targets
the elimination of "redundancies" and inefficiency.
"We buy coffee beans from China and roast in the U.S..
Then we bring the roasted coffee back to China. So in terms of cost reduction,
there is nothing," Coles said.
"The essence is about how we create a presence of
Chinese coffee in the world. I hope one day when I walk into a local store in
Washington, my barista behind the counter would ask me to taste the South of the
Clouds blend and tell me the story of the village from which it came," Coles
said.
Starbucks has been working for three years with
farmers and government officials in Yunnan to look for coffee beans that meet
its strict standard.
Yunnan produces about 30,000 tons of coffee annually,
contributing 98 percent of China's total coffee output. Nearly 70 percent of the
coffee is exported. Nestle has been purchasing coffee beans from Yunnan for over
a decade.
"Although we provide coffee beans to many
international coffee producers, Yunnan coffee is still little known to the
world. Poor marketing is a major reason," said Yang Shiji, vice-director of the
development research center of the Yunnan government.
Yang said the local government has signed a strategic
agreement with Starbucks to help coffee growers improve yield and quality.
"We hope the partnership can bring us not only
advanced production techniques but also new management and marketing methods,"
Yang said.
(Source: China Daily)