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Dell's XPS M2010 is displayed during a
XPS product launch in Hollywood May 31, 2006. The XPs M2010, which is a
portable 20-inch widescreen entertainment PC, weighs 18 pounds, has a
wireless Bluetooth keyboard and an integrated webcam. The unit starts
at $3,500.(Xinhua/Reuters Photo) Photo Gallery>>> |
BEIJING, Sept. 25 -- Dell Inc said yesterday it will
begin selling personal computer products through Gome Group, China's largest
electronic retailer, in a move to win back consumers by going beyond its
direct-sales model.
Under the agreement, Dell products will go on sale
next month at 50 Gome outlets and will expand to more stores nationwide in the
first half of next year.
The deal has broken Dell's long-held model of
provisioning products through the Internet and over the phone in China, where
the world's second-biggest PC maker has lagged behind competitors Lenovo and HP.
"The cooperation between Dell and Gome is an
extension of Dell's direct-sales model in China. We found consumers are more
willing to touch and feel products before they purchase them," said Michael
Tatelman, vice-president of marketing and sales for Dell's global consumer
business.
Gome Group, the parent company of Hong-Kong listed
Gome Electrical Appliances Holding Ltd, has a retail network of 950 stores in
210 cities in China, said Wang Junzhou, a Gome executive vice-president.
The company experienced a 100 percent revenue
increase in its PC retailing business in the first half of the year and
currently has cooperation agreements with all the major PC vendors in China,
including Lenovo and HP, Wang said.
"With its cooperation with Gome, Dell will be able to
penetrate more effectively into China's consumer market," said Simon Ye, an
analyst with research firm Gartner.
"As Gome is building up its network in China's third-
and fourth-tier cities, Dell will also have access to these areas."
Despite gaining significant market share in the
United States, Dell ranked fourth in China, according to Gartner. Its market
share in the second quarter of 2007 reached 6.8 percent, while that of Lenovo,
HP and Founder reached 29.3 percent, 10.9 percent and 9.2 percent respectively.
According to experts, the company's sluggish
performance in the country is due to its failure to profit from emerging markets
in China's second- and third-tier cities where Internet use is lower, hindering
Dell's direct-sales model.
In May, Dell began selling computers in the U.S.
through the world's largest retailer Wal-Mart. Since then, it has signed similar
deals with retailers in the UK, Japan and Russia.
(Source: China Daily)