SINGAPORE, Dec. 24 (Xinhua) -- Thanks to the
continued efforts in the last two decades, Singapore, a city-state with a
population of over 4 million, has now become one of the most advanced
e-Governments in the world, which is undergoing a third major wave of industrial
revolution brought about by rapid progress in infocomm technologies (ICT) and
globalization.
Singapore's success in e-Government lies in its
strong leadership and clear vision, which is to be a leading e-Government to
serve the nation and the Singaporeans in a digital economy by leveraging on
infocomm.
The city state's e-Government journey started in 1980
with the launch of the Civil Service Computerization Program (CSCP) as part of
the National Computerization Plan, which aimed to improve operational
efficiencies in government departments and agencies.
In 2000, the first e-Government Action Plan (eGAPI),
which was developed as part of Infocomm 21, replaced the CSCP.
The three-year plan, which consumed the government
1.5 billion Singapore dollars (about 974 million US dollars), mandated the
public sector to create integrated electronic services to the citizens and echo
their needs with feedback at an "Internet speed".
To realize these goals, a high-level e-Government
Policy Committee has been formed for the purposes of coordination and
supervision, while the Ministry of Finance and the Infocomm Development
Authority of Singapore (IDA) have been contributing to
financial and technical management respectively.
Capitalizing on the strong foundation of the vision
of the eGAPI, the 1.3-billion-Singapore dollar (about 844 million U.S. dollars)
e-Government Action Plan II (eGAPII) was unveiled in July2003. The three-year
plan aims to further spur the transformation of the public service into a
Networked Government that delivers accessible, integrated and value-added
e-services to both individuals and businesses who prefer online transactions,
and helps bring citizens closer together.
Time waits for no man, especially for a small country
like Singapore, which, in fact, has no natural resources but human resources. In
order to serve the public seamlessly and effectively, Singapore has continued
its e-Government journey by unveiling several major plans.
Riding on the achievements of eGAPII, a new
2-billion-Singapore-dollar (about 1.29 billion U.S dollars) masterplan, called
iGov2010, has been mapped out to guide Singapore's latest direction in
e-Government.
The five-year plan, which was unveiled in May this
year, comprises four strategic thrusts -- increasing reach and richness of
e-services, increasing citizens' mindshare in e-engagement, enhancing capacity
and synergy in government, and enhancing national competitive advantage.
Under iGov2010, the Singapore Government will
actively engage citizens in the policy-making process and further strengthen its
relationship with citizens by leveraging on infocomm technologies. Information
on government websites will be made more interesting, vibrant and easier to
understand.
To enhance national competitive advantage, the
Singapore government will continue to facilitate the growth of the private
sector through partnerships in innovative infocomm projects.
With iGov2010, similar sectoral transformation
projects will be implemented. To achieve this, the Singapore government will
continue to play a major role in projects identified under iN2015,the country's
sixth and latest Infocomm masterplan for the next 10years.
The vision of iN2015, launched in June 2006, is to
transform the island state into an intelligent nation and a global city powered
by Infocomm by 2015.
In December this year, the Singapore government also
launched the wireless broadband program, Wireless@SG, which aims to extend
broadband access beyond the homes, offices and schools, to public places.
Under the Wireless@SG, which is part of iN2015,
public areas in the city state will offer wireless connectivity from January
2007,and for starters, there will be three years of free surfing at speeds of up
to 512 Kbps. In addition, the number of Wi-Fi hotspots will be progressively
increased to some 5,000 from 900 now during this three-year program.
Currently, about 1600, or more than 98 percent of all
public services that can be delivered electronically, are available online,
ranging from information publication to interactive, fully transactional
services and integrated e-services.
It is expected that by 2015, life in the city state
will be greatly powered by Infocomm, and the Singapore government is striving
hard to build an all-inclusive digital society where Infocomm is used as a
powerful enabler for everyone, including the elderly, needy students and people
with disabilities.
There is no doubt that the e-Government journey will
help sharpen Singapore's national competitive edge as it is transforming its
investment-led economy into an innovation-fueled
economy.