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Hotels.com loses customer data over computer theft
www.chinaview.cn 2006-06-05 10:58:37

    BEIJING, June 5 (Xinhuanet) -- The U.S. based Hotels.com reported theft of an unencrypted laptop belonging to the travel Web site's auditor, Ernst & Young Global, which it warned have subjected more than 200,000 credit card numbers to fraud.  

    The laptop was stolen in late February somewhere in Texas after an Ernst & Young employee left it inside a locked vehicle, according to Hotels.com Senior Compliance Officer Cathy Bump. Hotels.com, which is owned by Expedia, is based in Dallas.

    Ernst & Young notified Hotels.com of the theft on May 3, and after determining which customers were affected by the data breach, the two companies began sending out letters last week notifying approximately 243,000 customers of the theft.

    The laptop contained names, addresses, and credit or debit card information, mostly related to Hotels.com transactions that occurred in 2004, although some customers who made purchases in 2003 and 2002 were also affected.

    The combination of tough data breach notification laws and stolen laptops is keeping compliance officers such as Bump very busy these days.

    Since the theft, however, Ernst & Young has encrypted data on all laptops within its U.S. and Canadian operations.

    There is no indication that the thief was trying to steal sensitive information, and there have been no indications to date that the information that was stolen has been misused, said Ernst & Young spokesperson Ken Kerrigan.

    Ernst & Young is offering one year's free credit monitoring to all Hotels.com customers affected by the breach. Enditem

    (Agencies)

Editor: Yang Li
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