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กก BEIJING, June 1 (Xinhuanet) -- Dell Inc. is facing
severe criticism in China for allegations that a US-based salesperson sent an
email discouraging former IBM clients in America from buying Lenovo products.
"Dell is the bane of China's IT hardware
industry," said Fang Dongxing, famous IT analyst with blog.com. "It not only
undermines the advantages of Chinese companies in cost and price, but also
threatens its Chinese rivals with the strong weapons of global purchasing power
and international brand recognition," Fang said.
In the alleged email published last week by a Chinese
business newspaper, a Dell salesperson wrote: "As you know Lenovo is a Chinese
government owned company that recently purchased IBM's desktop business. While
the US government has given its stamp of approval to continue to purchase these
units, people must understand that every dollar clients spent on these IBM
systems isdirectly supporting/funding the Chinese government."
The email irritated many Chinese. Many netizens
expressed theirindignation on the Internet.
A survey about the issue on sina.com.cn attracted
around 82,000participants by 9:00 a.m. Wednesday. 87.64 percent of respondents
said the event is a serious violation of fair competition rules and 46.51
percent said the largest barrier for Lenovo's business expansion in the US is
cultural difference.
Analysts predicted that Dell's sales in China might
suffer following this event.
"Unfair competition from rivals is not rare for
Chinese companies in the international market," said Lu Benfu, another IT
analyst, adding that some foreign companies always link their Chinese rivals
with politics when they run into heated competitions.
In response to the email event, a spokesperson with
Lenovo saidthat in the last two months they have frequently experienced
discrimination motivated by politics in the US.
"We are disappointed about what Dell has done," the
spokesperson said, stressing that as a well-known international company, Dell
should follow basic business rules and respect the governments and companies
from other countries.
A high executive from Lenovo was happy that Dell's
irregular behavior was finally exposed. "Dell has many clients in the Chinese
government, yet you see how difficult it is for us to develop clients in the US
government," the executive said.
China's PC giant Lenovo, a listed company in Hong
Kong in 1994,finalized acquisition of IBM's PC department last April.
In an open letter to the media on Tuesday, Dell said
that the email event has aroused great attention from the company and that Dell
is regretful for what its salesperson has done. The salesperson's behavior did
not represent Dell, the company said.
Dell has nearly 4,500 employees in China. In the
first quarter this year, the company reported a market share of 13.3 percent in
China's business laptop market, closely following the 14.6 percentof Lenovo and
the 17.4 percent of IBM. Enditem |